Frequently asked questions
How do I place an order?
You can browse the products on our website, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete the payment.
What payment methods are accepted?
We accept secure online payments via UPI, debit/credit cards, net banking, and select wallets. Cash on delivery (COD) may be available in selected areas.
Is my payment information secure?
Yes. We use encrypted and PCI-DSS compliant payment gateways to ensure complete safety of your personal and financial information.
How long will it take to receive my order?
Most orders are processed within 24-48 hours and delivered within 4-7 business days, depending on your location.
Can I cancel or modify my order?
Yes, you can cancel or modify your order before it is shipped. Once shipped, cancellation or changes may not be possible.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I track my order?
After your order is shipped, you will receive a tracking link via SMS or email. You can also track it through the "My Orders" section on the website.
Do you offer returns or refunds?
Yes. We offer hassle-free returns and refunds as per our return policy. Products must be unused and returned within the return period mentioned on the product page.
What if I receive a damaged or wrong product?
If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery. We will resolve the issue as quickly as possible.
How can I contact customer support?
You can reach us via WhatsApp or email. Visit our "Contact Us" page for details.